We collect two types of information:

a. Information you provide directly

• When you sign up for an account

• When you subscribe to our service

• When you contact us via email

• When you use features that allow input or content upload

This may include:

• Name

• Email address

• School name (if applicable)

• Payment details (processed securely via third-party providers)

• Any messages or feedback you send to us

b. Information we collect automatically
When you use the Service, we may collect technical data like:

• IP address

• Browser type and version

• Device information

• Usage data (e.g. which pages you visit, time spent on site)

This helps us improve the performance and experience of our Service.

We use the information we collect to:

• Provide, personalise, and improve the Service

• Manage subscriptions and payment processing

• Communicate with you (including reminders, updates, or support)

• Monitor and enhance platform performance

• Enforce our Terms of Service and protect against misuse

We do not sell your personal information or use it for third-party advertising.

We may share your data in the following situations:

• With trusted service providers who help operate our Service (e.g. payment processors, email platforms)

• When legally required (e.g. to comply with a law, regulation, or legal request)

• To protect the rights, safety, or property of Primary PE Portal, our users, or the public

All third-party partners are required to meet strict data protection standards.

Your data is stored securely and only accessible to authorised personnel. We use encryption, secure servers, and administrative safeguards to protect your information.

While no system is 100% secure, we work hard to keep your data safe.

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Ask us to delete your data

• Withdraw consent to processing (where applicable)

• Object to certain types of data use

To exercise these rights, contact us at: info@primarypeportal.co.uk

We retain your information only as long as necessary for the purposes described above. If you cancel your subscription or request deletion, we’ll remove your data unless we’re required to keep it for legal or operational reasons.

If you are accessing the Service from outside the UK, be aware that your information may be transferred to, stored, and processed in the UK. By using the Service, you consent to this transfer.

We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you by email or through the Service.

If you have any questions or requests about this Privacy Policy, please get in touch:
info@primarypeportal.co.uk